Terms & Privacy

1. About Domara

Domara is an online rental listing platform that connects landlords advertising residential properties with renters looking for a home. Domara acts solely as an intermediary — we do not own, manage, inspect, or guarantee any property listed on the platform. We are not a party to any tenancy agreement, holding deposit arrangement, or financial transaction between landlords and renters.

By using Domara you acknowledge that any rental agreement, deposit, or payment you enter into is directly between you and the other party, and that Domara bears no liability for those arrangements.

2. Eligibility

• You must be at least 18 years old to register and use Domara.
• You must provide accurate, truthful information when registering.
• You may only hold one account. Creating multiple accounts to circumvent a suspension is prohibited.
• By registering, you confirm you have the legal capacity to enter into a binding agreement.

3. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access, you must notify us immediately. Domara is not liable for any loss or damage arising from your failure to keep your account secure.

4. Landlord Terms

4.1 Eligibility to List
To list a property on Domara, landlords must complete an onboarding process and have their account approved by a Domara admin. Approval requires submission of identity information and payment of the applicable tier subscription fee.

4.2 Listing Tiers
Domara offers three landlord subscription tiers. Fees are paid manually via the accepted payment methods and confirmed by admin.

Tier	Fee	Duration	Photos	Key Perks
🟢 Standard	$75	30 days	Up to 20	Basic analytics, renter messaging
🔵 Verified	$100	60 days	Up to 35	Verified badge, full analytics, document check
⭐ Premium	$150	90 days	Up to 50	Pinned at top, social promo, analytics export, 20% renewal discount

4.3 Listing Rules

• You may only list properties you have the legal right to advertise for rent.
• All listing details — address, price, photos, bedrooms, bathrooms, amenities, and description — must be accurate and not misleading.
• Photos must be of the actual property. Stock images or photos of a different property are prohibited.
• The listed rent price must be the actual price charged. Hidden fees not disclosed in the listing are prohibited.
• You must not discriminate against applicants on the basis of race, ethnicity, religion, gender, disability, family status, or any other protected characteristic.

4.4 Listing Duration & Renewal
Listings automatically expire at the end of their tier duration and are removed from public search. Expired listings can be renewed through the renewal page. Domara reserves the right to remove any listing that violates these terms without refund.

4.5 Fees & Refunds
All tier fees are non-refundable once your listing has been approved and published. If your onboarding application is rejected, you will not be charged. Domara reserves the right to update tier pricing with reasonable advance notice.

5. Renter Terms

5.1 Free & Paid Plans
Renters can browse listings for free. Premium renter features are available through paid plans:

Plan	Fee	Key Features
🔓 Free	$0	Browse listings, message landlords
🔔 Plus	$25/mo	Smart match alerts, early listing access (24hr ahead), save favourites, priority viewing booking
✓ Verified	$50 one-time	Verified badge, multi-apply, priority inbox
⭐ Premium	$65/mo	Premium badge, virtual tours, in-app payment tools, neighbourhood guides, application analytics

5.2 Application Fee
Applying to certain listings requires a $75 application fee paid to Domara. This fee is fully refunded if you complete a tour but do not move in. If you move in, the fee is deducted from your first month's rent. The fee is non-refundable if you cancel before completing a tour without a valid reason.

5.3 Holding Deposits
Some landlords may request a holding deposit to reserve a property. Holding deposits are arranged directly between renter and landlord. Domara may facilitate tracking of deposit status but is not responsible for the safekeeping, terms, or refund of any holding deposit. Always get written confirmation of deposit terms before paying.

5.4 Renter Responsibilities

• Provide accurate personal information when applying for a property.
• Do not make speculative or fraudulent applications.
• Conduct your own due diligence on any property before signing a tenancy agreement.
• Domara does not verify listing accuracy — inspect any property in person before committing financially.

6. Payments

Domara currently accepts payments via Cash App and Gift Card. All payments are manually verified by a Domara admin and you will be notified once confirmed, typically within a few hours. Domara does not store payment card numbers or sensitive financial credentials. Payment screenshots are stored securely and used only for verification purposes.

Domara does not process rent payments between landlords and renters. Any direct financial arrangement between landlords and renters is entirely outside Domara's responsibility.

7. Messaging

Domara provides in-platform messaging between landlords and renters. You agree not to use messaging to send spam, harassment, threats, or unsolicited commercial content. Domara reserves the right to review messages where abuse is reported and to suspend accounts found to be in violation.

8. Prohibited Conduct

• Post false, misleading, duplicated, or fraudulent listings
• Impersonate another person or misrepresent your identity
• Harass, threaten, or abuse other users
• Attempt to circumvent the platform's verification or approval processes
• Use automated tools to scrape, copy, or harvest platform data
• Attempt to hack, disrupt, or interfere with the platform's infrastructure
• Use the platform for any illegal purpose
• Solicit renters or landlords off-platform to avoid Domara's fee structure

Violations may result in immediate account suspension or permanent ban without refund.

9. Intellectual Property

The Domara name, logo, design, and all platform content created by Domara are protected intellectual property. You may not reproduce or redistribute them without written permission. By submitting listing photos or descriptions, you grant Domara a non-exclusive licence to display and promote that content on the platform while your listing is active. You retain ownership of your content.

10. Disclaimers

Domara is provided "as is". We do not guarantee the accuracy of any listing, that listings will result in a successful tenancy, uninterrupted platform access, or that users will honour their commitments. Always verify property details independently before any financial commitment.

11. Limitation of Liability

To the fullest extent permitted by law, Domara shall not be liable for any indirect, incidental, or consequential damages arising from use of the platform, including disputes between users, loss of tenancy opportunity, or financial loss from deposits. Our total liability shall not exceed fees you paid to Domara in the three months preceding the claim.

12. Termination

Domara may suspend or terminate any account at any time for violations of these terms, fraudulent activity, or behaviour harmful to users or the platform. Fees paid are non-refundable upon termination for cause. You may close your account at any time by contacting us.

13. Changes to These Terms

We may update these Terms at any time. For material changes, we will notify you via email or in-app notification at least 7 days before they take effect. Continued use after the effective date constitutes acceptance.

14. Governing Law & Disputes

These Terms are governed by applicable law. In the event of a dispute, we encourage you to contact us first to resolve it informally. If unresolved within 30 days, disputes may be referred to the relevant courts of competent jurisdiction.

15. Contact

For questions about these Terms, to report a violation, or to request account closure, contact us through the Domara messaging system or via the contact details on our platform.